I’d like to thank Adobe CS3 developers for my source of utter frustration last night and this morning.
Last friday I did a clean install OSX 10.5.2 on my iMac. When presented with the choice of two filesystems, HFS+ Journaled, or HFS+ Journaled, Case-Sensitve. I chose the case-sensitive option because I am a web developer, I deal with linux OS’s all the time, I’m used to it. It makes sense. How was I supposed to know that 3 days later, when I begin to install Adobe CS3, the installer would drop out immediately with an error.
"the file system of the OS volume is not supported"
I found this on their support area : http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400587&sliceId=2
What? Why? I’ll tell you why, because those CS3 developers are the laziest damn developers I’ve heard of. A problem like this is completely ridiculous. I can’t begin to comprehend how Adobe developers could blatently ignore some basic common sense coding practice and cause so much grief.
Adobe doesn’t care that they have caused this issue. They know about it alright, it hasn’t just surfaced with CS3 it’s been around for a while. I’ve read that CS2 would go through the install on case sensitive systems and then give problems when it couldn’t find files as you started apps in the suite. Well at least I might have had an opportunity to fix those issues if CS3 would go through the install. But no, this was their fix. Rather than just address their sloppy coding and fix the filenames referenced. The installer refuses to continue.
The only real solution seems to be reformat, don’t use case sensitivity next time.
Nice one Adobe. Stand up and take a bow.