johnnypez.com

A sarcastic slow clap for Adobe CS3 developers please.

February 19th, 2008 | Design & Development, Technology |

I’d like to thank Adobe CS3 developers for my source of utter frustration last night and this morning.

Last friday I did a clean install OSX 10.5.2 on my iMac. When presented with the choice of two filesystems, HFS+ Journaled, or HFS+ Journaled, Case-Sensitve. I chose the case-sensitive option because I am a web developer, I deal with linux OS’s all the time, I’m used to it. It makes sense. How was I supposed to know that 3 days later, when I begin to install Adobe CS3, the installer would drop out immediately with an error.

"the file system of the OS volume is not supported"

I found this on their support area : http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400587&sliceId=2

What? Why? I’ll tell you why, because those CS3 developers are the laziest damn developers I’ve heard of. A problem like this is completely ridiculous. I can’t begin to comprehend how Adobe developers could blatently ignore some basic common sense coding practice and cause so much grief.

Adobe doesn’t care that they have caused this issue. They know about it alright, it hasn’t just surfaced with CS3 it’s been around for a while. I’ve read that CS2 would go through the install on case sensitive systems and then give problems when it couldn’t find files as you started apps in the suite. Well at least I might have had an opportunity to fix those issues if CS3 would go through the install. But no, this was their fix. Rather than just address their sloppy coding and fix the filenames referenced. The installer refuses to continue.

The only real solution seems to be reformat, don’t use case sensitivity next time.

Nice one Adobe. Stand up and take a bow.

3 Responses to “A sarcastic slow clap for Adobe CS3 developers please.”

johnnypez.com » Blog Archive » More Adobe CS3 Install trouble on OSX Says:
March 5th, 2008 at 5:29 pm
[...] already blogged about Adobe’s ridiculous issue with case sensitive file systems. That gave me enough hassle on my own machine at [...]
OpenStandards Says:
June 5th, 2008 at 1:42 pm
Guess what else…

Still applies in the Adobe CS4 Beta. So appears they do not plan to alter this. However, they’re outputting products for Linux now…

Makes no sense to me. Would love to have everyone complain to Adobe about this.

I wonder is this would still be a problem if this was Macromedia…

Adobe so long to products sales at our company. Lots of luck. Guess it is time to migrate to Eclipse full time.
Robert Cuadra’s Personal Blog » Blog Archive » Why Adobe…WHY??? Says:
October 15th, 2008 at 8:42 am
[...] a little digging around and found that case insensitivity is a requirement for installing CS3. [...]

what I've been up to...

Yesterday
	3:50pm	@fionahaughney #banking365 is like the anti-banking website. The other banks' sites put it to shame.
	9:45am	My eyes are itchy, stingy tired!
	12:53am	Wrecked tired but can't sleep. What is the deal?
February 7th
	8:26pm	Enjoyed The Bucket List. Nice movie, no demand on precious weekend brain resources.
February 6th
	12:17am	@MujtabaBaloch It's not bad. Not better than the iPhone though. Could do with faster CPU and better keyboard, minor gripes really.
February 5th
	11:27pm	Bitch. Not birch. Dammit.
	11:26pm	Damn you spelling correction.
	11:22pm	@paulmwatson mysql gem is a birch, you have to add extra args with install for architecture, mysql home and lib.
	9:41pm	@paulmwatson @fionahaughney oh that's a bit harsh!
	8:34pm	http://twitpic.com/11jljr oh yes!
	8:11pm	http://twitpic.com/11jheh work faster dammit. We are starving!
	8:06pm	Family meal deal between me and Graeme. We're gonna die a dominos flavoured death.
	6:42pm	Friday night pizza parties are the best!
February 2nd
	9:57pm	An evening of experimental coding turned out to be a waste. Back to the drawing board.
February 1st
	10:10am	My toze is froze.
January 30th
	6:33pm	Tired. Linda made me clean up the spare room today and throw out all the junk I hoard.
	12:06pm	Went out for a quick run this morning. Lovely in the sunshine, damn cold in the shade. I feel good for it though.
January 29th
	2:11pm	Toasted fishfinger sambo for lunch. Only deadly!
	9:25am	iPhone SDK 3.2 beta Installation keeps failing for me. (OSX 10.6.2)
	8:48am	@coriordan Hangover fairy no. Drink monkey yes. He sneaks in when you're sleeping, tosses hair, scatters clothes and poops in your mouth.
January 28th
	8:23pm	Heading out for a few drinks with the work crowd.
	6:54pm	Busy day today. Squashed loads of bugs. Took longer than planned though. Not enough hours in the day.
	2:43pm	Legs are a bit sore today.
	8:41am	@jasonmadigan not so much as a shiny floor reflection underneath! So when does your iPad version of the weather app drop?
January 27th
	8:50pm	@paulmwatson Yup, I'll try a different account.
	8:44pm	@jasonmadigan hmmm, access denied! Nice bit of kit that iPad though. It would sit permanently on the arm of my sofa.
	8:23pm	@jasonmadigan got a link to those diffs?
	6:39pm	Had a good run this evening. 5km in 34 mins or so. I'm no marathon runner but I'm happy my fitness is coming up.
	4:39pm	@gomonews No problem Bena :) You're welcome.
	9:02am	Traffic is ridiculous this morning.
January 26th
	1:51pm	@paulmwatson Took a walk to the shop and it was nice, should have kept walking :)
	1:08pm	is fast approaching the 'Fuck It' threshold.
January 25th
	8:12pm	@jasonmadigan Someone told me today that that piece of legislation had been changed to bring us under the cut too but I haven't seen it.
	7:33pm	@jasonmadigan Very angry about it. All the shit but none of the benefits. I'll be scanning the private sector very closely for jobs!
	7:18pm	Just saw my wages from last week. Public sector paycut took a nasty bite. I think it was backdated to Jan 1st. This sucks ass!
January 24th
	10:47pm	Was disappointed with 24 until the final 2 mins of episode 4. Thank you Renee!
January 23rd
	10:45pm	@kenmcguire and thanks for the cuppa chief.
	2:04pm	Test drove a new Kia Ceed SW today. Nice car. The 1.6 crdi engine has some nice power.
	11:06am	Going for a wander around car dealerships this morning then heading to Kilkenny in the afternoon. @kenmcguire let me know if you're around.
January 21st
	3:59pm	Dug out some old ATB trance mix to get me through the afternoon.
	9:54am	@paulmwatson Tell it to the missus :) I quite like estates.
	9:40am	So tired my eyes are stinging.
January 20th
	5:34pm	@davidbehan No, I was experiencing this issue on version 1 of the app. It seemed like I was being forced to make only 1 request per minute.
	9:44am	@ciaranmg Ah I see, I hadn't thought of such clever diversionary tactics.
	9:17am	@ciaranmg playing with fire there I think :)
	8:54am	@abetson I haven't been able to sway her yet, she thinks estates are for old people. Qashqai is lovely but over budget for me I'm afraid.
	8:46am	@paulmwatson Linda and I are thinking of doing a European road trip. I was thinking a 4x4 could store more gear and get us to more places.
	8:37am	@paulmwatson Was actually looking at the Yeti, I like it but can't afford a new car. I'd die before owning a Fiat again.
	8:35am	@ciaranmg @abetson I would get an estate if my wife didn't hate them.
January 19th
	11:03pm	Car hunting is tiring. I think I'm giving up my 4x4 dreams. I need the space of a 4x4 but economy of a torquey little diesel.

Yesterday

3:50pm

@fionahaughney #banking365 is like the anti-banking website. The other banks' sites put it to shame.

9:45am

My eyes are itchy, stingy tired!

12:53am

Wrecked tired but can't sleep. What is the deal?

February 7th

8:26pm

Enjoyed The Bucket List. Nice movie, no demand on precious weekend brain resources.

February 6th

12:17am

@MujtabaBaloch It's not bad. Not better than the iPhone though. Could do with faster CPU and better keyboard, minor gripes really.

February 5th

11:27pm

Bitch. Not birch. Dammit.

11:26pm

Damn you spelling correction.

11:22pm

@paulmwatson mysql gem is a birch, you have to add extra args with install for architecture, mysql home and lib.

9:41pm

@paulmwatson @fionahaughney oh that's a bit harsh!

8:34pm

http://twitpic.com/11jljr oh yes!

8:11pm

http://twitpic.com/11jheh work faster dammit. We are starving!

8:06pm

Family meal deal between me and Graeme. We're gonna die a dominos flavoured death.

6:42pm

Friday night pizza parties are the best!

February 2nd

9:57pm

An evening of experimental coding turned out to be a waste. Back to the drawing board.

February 1st

10:10am

My toze is froze.

January 30th

6:33pm

Tired. Linda made me clean up the spare room today and throw out all the junk I hoard.

12:06pm

Went out for a quick run this morning. Lovely in the sunshine, damn cold in the shade. I feel good for it though.

January 29th

2:11pm

Toasted fishfinger sambo for lunch. Only deadly!

9:25am

iPhone SDK 3.2 beta Installation keeps failing for me. (OSX 10.6.2)

8:48am

@coriordan Hangover fairy no. Drink monkey yes. He sneaks in when you're sleeping, tosses hair, scatters clothes and poops in your mouth.

January 28th

8:23pm

Heading out for a few drinks with the work crowd.

6:54pm

Busy day today. Squashed loads of bugs. Took longer than planned though. Not enough hours in the day.

2:43pm

Legs are a bit sore today.

8:41am

@jasonmadigan not so much as a shiny floor reflection underneath! So when does your iPad version of the weather app drop?

January 27th

8:50pm

@paulmwatson Yup, I'll try a different account.

8:44pm

@jasonmadigan hmmm, access denied! Nice bit of kit that iPad though. It would sit permanently on the arm of my sofa.

8:23pm

@jasonmadigan got a link to those diffs?

6:39pm

Had a good run this evening. 5km in 34 mins or so. I'm no marathon runner but I'm happy my fitness is coming up.

4:39pm

@gomonews No problem Bena :) You're welcome.

9:02am

Traffic is ridiculous this morning.

January 26th

1:51pm

@paulmwatson Took a walk to the shop and it was nice, should have kept walking :)

1:08pm

is fast approaching the 'Fuck It' threshold.

January 25th

8:12pm

@jasonmadigan Someone told me today that that piece of legislation had been changed to bring us under the cut too but I haven't seen it.

7:33pm

@jasonmadigan Very angry about it. All the shit but none of the benefits. I'll be scanning the private sector very closely for jobs!

7:18pm

Just saw my wages from last week. Public sector paycut took a nasty bite. I think it was backdated to Jan 1st. This sucks ass!

January 24th

10:47pm

Was disappointed with 24 until the final 2 mins of episode 4. Thank you Renee!

January 23rd

10:45pm

@kenmcguire and thanks for the cuppa chief.

2:04pm

Test drove a new Kia Ceed SW today. Nice car. The 1.6 crdi engine has some nice power.

11:06am

Going for a wander around car dealerships this morning then heading to Kilkenny in the afternoon. @kenmcguire let me know if you're around.

January 21st

3:59pm

Dug out some old ATB trance mix to get me through the afternoon.

9:54am

@paulmwatson Tell it to the missus :) I quite like estates.

9:40am

So tired my eyes are stinging.

January 20th

5:34pm

@davidbehan No, I was experiencing this issue on version 1 of the app. It seemed like I was being forced to make only 1 request per minute.

9:44am

@ciaranmg Ah I see, I hadn't thought of such clever diversionary tactics.

9:17am

@ciaranmg playing with fire there I think :)

8:54am

@abetson I haven't been able to sway her yet, she thinks estates are for old people. Qashqai is lovely but over budget for me I'm afraid.

8:46am

@paulmwatson Linda and I are thinking of doing a European road trip. I was thinking a 4x4 could store more gear and get us to more places.

8:37am

@paulmwatson Was actually looking at the Yeti, I like it but can't afford a new car. I'd die before owning a Fiat again.

8:35am

@ciaranmg @abetson I would get an estate if my wife didn't hate them.

January 19th

11:03pm

Car hunting is tiring. I think I'm giving up my 4x4 dreams. I need the space of a 4x4 but economy of a torquey little diesel.